Reason for the Visit
On Oct. 14, 2024, GL Pools visited a client’s saltwater pool in Lakeside, California, to resolve issues causing her pool to remain stagnant and green. Our client had recently hired GL Pools to address the lack of circulation and extensive algae growth.
Our team’s initial onboarding and cleaning visit on Oct. 8 revealed that the circulation pump was unresponsive. A preliminary inspection indicated that the pump wasn’t receiving power, which led to further diagnostic service on Oct. 14 to identify the cause.
What We Found
Upon deeper investigation, our repair technician, Gage Belchamber, discovered an unusual problem: The electrical conduit leading to the pump was empty, missing critical high voltage wiring entirely. This vacant conduit indicated tampering, potential theft, or an incomplete prior installation—an extremely rare scenario in our field.
Further inspection uncovered an additional complication: a severed low-voltage communication wire. This break prevented the control system from sending necessary commands to the pump, disabling the pump’s speed and scheduling functions.
Solution Steps Taken
To restore power and functionality to the pool system, our team implemented the following solutions:
Before & After
Summary of Service
GL Pools’ thorough diagnostic approach led to the discovery of two critical issues impacting Patricia’s pool: missing high-voltage wiring and a severed low-voltage communication wire. By addressing these unusual electrical complications, we restored the circulation system and resolved Patricia’s stagnant pool issues. The water quality improved substantially, and the pool is now ready for use!
Overall Recommendations
To safeguard against future tampering, we recommend installing security cameras or maintaining a regular presence on the property. Additionally, ongoing weekly service with GL Pools will ensure the pool equipment remains in optimal condition with routine monitoring, preventing potential issues from escalating. As one of the top pool contractors in San Diego, GL Pools offers expert solutions and attentive service to keep our clients’ pools functioning reliably and safely.
Service Areas
GL Pools proudly serves Lakeside and all of San Diego County, California. Our expertise includes diagnostics, repairs, regular maintenance, and new equipment installations tailored to client needs. For homeowners looking for pool maintenance in San Diego or pool cleaning in San Diego, CA, our team brings specialized skills and experience to every job.
For professional pool diagnostics, repairs, and maintenance, contact GL Pools today. We’re committed to keeping your pool systems running smoothly and addressing any issues before they impact water quality.
Contact us today to see why 99% of our customers stay with us month after month despite not having a contract.